Effective Date: June 28, 2025
By accessing or using MYG Media SRL's services (operating as Synthesis AI), including our website, API, and AI-powered business automation tools (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use our Services.
Important: These Terms contain an arbitration clause and class action waiver. By agreeing to these Terms, you agree to resolve disputes through binding arbitration and waive your right to participate in class actions.
MYG Media SRL, operating as Synthesis AI, provides AI-powered business automation services, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
To access certain features of our Services, you must create an account. When creating an account, you agree to:
You are responsible for safeguarding your account credentials. We will not be liable for any loss or damage arising from your failure to maintain account security.
We offer various subscription plans with different features and pricing. Details of current plans are available on our pricing page.
We offer a 30-day free trial for new users. At the end of the trial period, you will be automatically charged for your selected plan unless you cancel before the trial ends.
Due to the nature of our Services, all sales are final. We do not offer refunds except as required by law or in cases of service failure on our part.
We reserve the right to change our prices. We will provide at least 30 days' notice before any price increase affects your subscription.
Your access to AI models is subject to:
Warning: AI-generated content may contain errors, biases, or inaccuracies. You are responsible for reviewing and verifying all AI outputs before use. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
You agree not to use our AI services to:
You retain ownership of all content you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store your content solely for the purpose of providing our Services.
You are solely responsible for your User Content and the consequences of submitting it. You represent and warrant that:
We process your data in accordance with our Privacy Policy. By using our Services, you consent to such processing and warrant that all data provided is accurate.
All rights, title, and interest in and to the Services, including all software, technology, designs, and content (excluding User Content), are and remain the exclusive property of MYG Media SRL and its licensors.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes.
Any feedback, suggestions, or ideas you provide about our Services may be used by us without any obligation to you.
You agree not to:
Our Services integrate with third-party services including:
Your use of third-party services through our platform is subject to their respective terms of service. We are not responsible for third-party services' functionality, privacy practices, or content.
Some third-party integrations may require separate subscriptions or incur additional fees payable directly to the third party.
We strive for 99.9% uptime but do not guarantee uninterrupted or error-free service. The Services are provided "as is" and "as available."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS WILL BE CORRECTED.
We specifically disclaim any warranties regarding:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MYG MEDIA SRL, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES.
Our total liability to you for all claims arising from or related to these Terms or the Services shall not exceed the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) €100.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless MYG Media SRL, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
You may terminate your account at any time through your account settings or by contacting support. Termination will be effective at the end of your current billing period.
We may suspend or terminate your account immediately if:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration, except for disputes concerning intellectual property rights or seeking injunctive relief.
You agree to bring claims against us only in your individual capacity and not as part of any class action or representative proceeding.
You must bring any claim within one year after the cause of action arises, or such claim will be permanently barred.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and MYG Media SRL.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
If you have questions about these Terms of Service, please contact us:
Email: legal@synthesis-ai.com
Support: support@synthesis-ai.com
Address: MYG Media SRL, Legal Department
Bulevardul GEORGE ENESCU, Nr. 23
Bloc G45, Scara B, Ap. 6
Judet Suceava, Romania
When you connect your API keys to our platform, you acknowledge and agree that:
Synthesis AI acts solely as a technical facilitator by:
You agree that:
When using your API keys:
You must:
We may terminate or suspend your ability to use API keys through our platform if:
By using Synthesis AI, you also agree to our: